VULNERABLE ROAD USERS POLICY

RJC Low Loaders Ltd has established a Vulnerable Road Users Policy to demonstrate commitment to minimise the risk not only to our drivers but to the most vulnerable road users

Everyone has the right to travel on the road safely, whether by car, motorcycle, pedal cycle, horse or on foot. Drivers should take extra care to avoid collisions with vulnerable road users because a pedestrian, cyclist, motorcyclist, or horse rider will always come off worse.

Vulnerable Road Users include:

Pedestrians including

• People with young children
• People carrying heavy shopping
• Older people
• Children
• Disabled people with a range of impairments, both temporary and permanent
• Cyclists
• Powered two wheelers
• Wheelchair users – manual and power chairs, and mobility scooters
• Equestrian

SPECIALIST OPERATIONS POLICY

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These are essential aspects of RJC Lowloaders Specialist service.

OFF SITE AND SECURITY POLICY

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• Drive with the doors locked in order to deter thieves who may try to enter the vehicle when it is stationary. ••

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• Lock your vehicle and its load space whenever it is left unattended – even when making a delivery.
• Be vigilant and cautious when returning to the vehicle alone. Check for other suspicious vehicles nearby or persons in the immediate vicinity, particularly if seen taking an undue interest in the vehicle. Note descriptions, registration number etc. Get assistance from other drivers if seriously concerned or telephone the police foradvice.

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• Park overnight at approved locations, avoid dark, isolated places. Try to park in a way that prevents access to the fuel tank.
• If you realise a theft from your vehicle is going on, don’t leave the safety of your cab. Lock the doors, start the engine, switch on the lights and if necessary sound the horn to attract attention

Never give lifts, or have any unauthorised people in the cab

Only stop for marked police/DVSA vehicles with uniformed occupants. If in doubt, ask for identification

ROUTING AND SCHEDULING POLICY

RJC Low Loaders Ltd is committed to providing drivers with the necessary information prior to a journey commencing. The Transport Office is responsible for producing job tickets in accordance with our ISO 9001:2015 certified Quality Management System.

Driving schedules/tickets

Comprehensive job tickets are produced, and consideration is given to the following:

• Number of journeys & working hours accrued
• Journey length & expected driving time
• Road type & speed limits
• Potential traffic
• Weather conditions
  Maximum driving distances per day, per week & per month are considered when schedulingand provisions made for overnight stays if required.

  Route Planning

  We as Employers will provide the driver with the necessary information about the route from several sources including maps, the RoSPA guide or access to the Governments website: www.transportdirect.info. This site provides a comprehensive travel planning service and allows comparison with other modes of transport; in addition, the site provides real-time travel information.

  The following information is considered when planning a route.

• The road type should also be considered – motorway, dual carriageways etc.
• Hazards including road works, road restrictions, accident ‘black spots’, traffic density,parking restrictions and high-risk features such as schools or busy shopping center’s

  where vulnerable road users may be present.

• Road/congestion charges
• Abnormal load routing and any characteristics of the load that would determine theroute (load width and weight)

  Telematics

  Telematic systems are provided in all vehicles to help ensure safer driving. Global Positioning System (GPS) based satellite navigation systems calculate a route from the vehicle’s location to a desired destination which is selected by the driver. This is then used in conjunction with any route information given out by the transport office.

  We aim to reduce the number of miles per journey through avoiding the likelihood of drivers getting lost. In addition, some systems can re-route drivers to avoid bad traffic or accident black spots.

PENALTY CHARGE NOTICES, INFRINGEMENTS and FINES POLICY

RJC through driver training and forward planning from our office, aim to keep all fines to an absolute minimum. We currently enforce a zero-tolerance approach to fines, this being where the driver is held responsible to all due fines. Whilst deliveries and collections in and around London can be very challenging with both drivers and Enforcement Authorities at times inconsistent, we as a company continually promote best practice.

Drivers who receive speeding fines (fixed and mobile cameras), PCN’s or FPN’s have the fines paid by the company and then it is recovered from due wages. Copies of such fines are kept on record and monitored at regular intervals. We interview the driver when an offence arises to understand the root causes and to see if it can be prevented in the future. With fixed penalty notices that result in licence endorsements we will only allow drivers to obtain a maximum of six points before dismissal takes place. We monitor both jobs and routes taken to try to establish if a pattern of fines arise and work on each case to prevent any future incidents.

All drivers must report any infringements, fines or incidents incurred professionally or personally effecting their licence held. Should we discover that fines or penalties have been accrued outside of working hours and have not been notified to us, then the driver may face disciplinary action.

Health, Safety, Quality and the Environment Policy Statement

This policy statement defines our commitment towards all matters involving Health, Safety, Quality and the Environment. A copy of this policy is available on request to any interested party and member of the public via our website.

Safe, Productive & Sustainable Working Environment

We are committed to safety, environmental and quality assurance (including continual improvement), throughout our activities, and align ourselves with the standards required by ISO 9001, ISO 14001 and ISO 45001.

We are fully committed to providing a quality oriented, safe and environmentally friendly working environment at our offices, and work sites, as far as is reasonably practicable. We will assess the risks/impacts our activities & equipment present and implement control measures appropriate to those risks, with consideration to the life cycle of the equipment. We will produce and maintain policies, procedures and systems as necessary to ensure compliance with legislation & client requirements, along with the needs of any accredited certification we possess.

All employees will have due regard for the safety and welfare of themselves and others around them and will encourage a blame free culture where accidents and incidents can be discussed openly. No person will be penalised for stopping work in circumstances of potential danger, even if this results in the loss of production.

We will ensure that a provision is made for issuing, maintenance, inspection and servicing/testing of any plant or work equipment as defined by legislation (or the client) as needing such.

Communication, Competence & Development

We are fully dedicated to communicating, through our in-house induction process, with all staff a basic understanding of Health, Safety, Quality and the Environment, including the content of this Policy Statement. We will ensure that all employees undergo any training identified as a requirement of the post, enabling them to perform their duties properly, in accordance with our procedures and Legislation.

Corporate HSQE Objectives

This Policy sets the framework for our corporate HSQE objectives and targets, which will be reviewed annually or as a result of changes to legislation, standards, best practice or company requirements, these include the commitment to:

• Continually improve our quality, safety and environmental management systems and standards, in partnership with our suppliers and customers
• Maintain total compliance with all applicable regulations, legislation and customer derived standards
• The prevention of pollution in all activities we undertake both on our premises and when working for our customersWe hope you will join us in a personal commitment to making our company and worksites a safe and effective place to work.

MODERN SLAVERY AND HUMAN TRAFFICKING POLICY

RJC Low Loaders Ltd is committed to driving out acts of modern day slavery and human trafficking within its business and that from within its supply chains.

The Company acknowledges responsibility to the Modern Slavery Act 2015 and will ensure transparency within the organisation and with suppliers of goods and services to the organisation.

These as well as the suppliers of services make up the supply chain within RJC Low Loaders Ltd.

As part of the companies due diligence processes into slavery and human trafficking the supplier approval process will incorporate a review of the controls undertaken by the supplier

Imported goods from sources from outside the UK and EU are potentially more at risk for slavery/human trafficking issues. The level of management control required for these sources will be continually monitored.

The company will not support or deal with any business knowingly involved in slavery or human trafficking. The company Directors and senior management shall take responsibility for implementing this policy statement and its objectives and shall provide adequate resources (training, etc) and investment to ensure that slavery and human trafficking is not taking place within the organisation and within its supply chains.

A full copy of the Modern Slavery Act 2015 will be accessible to all employees electronically and can be obtained from the office upon request.
This policy statement will be reviewed annually and published. This Policy takes into account, and supports, the policies, procedures and requirements documented in our Integrated Management System.

The implementation and operation of this management system underlines our commitment to this policy.

Additional procedures ensure that this policy is7understood and communicated to all levels of the company, and that it is regularly reviewed by the Directors to ensure its continuing suitability and relevance to the company activities.

The Modern Slavery and Human Trafficking Policy will be amended and brought up-to-date as necessary following, changes to legislation and changes to scope, scale and nature of our operation. Any corrective and/or improvement measures will be implemented as soon as is reasonably practicable based upon the element of risk, timescale and cost involved.

Worksafe Policy

Safe Working Environment

RJC Low Loaders Ltd operates a refusal to work policy for any employee to invoke should they believe that the work they are being asked to perform, either by a company representative or by the customer, is inherently unsafe.

If you cannot do it safely – do not do it!

We do not expect you to do work that:
• you are not competent to do.
• you do not have the correct equipment.
• there is no safe system of work; or
• you do not have the correct personal protective equipment.

This Work safe Procedure will enable employees to feel confident that if they have genuine concerns about the safety of a system of work, their concerns will be given serious consideration and they will not face recriminations.

If you have a safety concern:

• Cease work immediately, ensuring that in doing so you are not endangering

  others, move to a position of safety and contact the immediate person in charge without delay, explaining why you have stopped work. You should also report this to the RJC manager on-call.

• The person in charge will try to reach an agreement with you that either:
  • the system of work is safe, and work can be restarted; or
  • work can be restarted using the existing system of work and agreed

    additional control measures.

• If no agreement is reached, work shall not restart and the person in charge

  will consult their immediate Line or On-Call Manager who shall, after suitable investigation:

  • conclude the task is safe and direct a return to work; or
  • amend the safe system of work to everybody’s satisfaction and arrange a

    return to work; or

  • agree the task is unsafe – in this case the work site shall be left safe and

    employees assigned to other work.

• Whenever additional controls have to be introduced, or a Line or On-Call

  Manager is consulted the person in charge shall complete a “Work safe Report” form and record on it the details of the disputed system of work, the agreements and decisions made about it and the reasons for those decisions.

• They shall give or send a copy to you and to their line manager.
• You should keep the RJC manager on-call updated with any changes during

  the above steps.

  We hope you will join us in a personal commitment to making our company and worksites a safe and effective place to work.

General Data Protection Policy

RJC Lowloaders Ltd is committed to ensuring ongoing compliance with the European Union’s General Data Protection regulation. We take the safeguarding of information very seriously and have processes in place to ensure that all data is stored securely at all times.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

RJC Lowloaders Ltd store and utilise company address details, contact names, job titles, telephone numbers , e-mail addresses, to contact with customers and suppliers within the normal context of transactional business. We also hold bank details for payment of suppliers. We do not store customer payment details.

This information will be used for business activities only e.g. enquires, quotations, orders, invoices, remittances and payments plus general communication regarding a transaction. We also hold information about employees for use in the day to day running of the company e.g. Name and address, drivers licence details, dates of birth, next of kin, telephone numbers, e-mail addresses.

We may share your information with third parties in some circumstances, including 1) With your consent;

2) When we have good faith it is required by law, such as pursuant to a legal process.

If we are going to share your information in response to legal process, we will give you notice so you can challenge it, unless we’re prohibited by law or believe doing so may endanger others.

RJC Lowloaders Ltd understands and acknowledges the rights of the individual and companies in the use of their Data.

Personal Data breaches

The RJC Lowloaders Ltd management team has informed all involved in the collection and storage of data about the importance of the correct data protection procedures.
The company has processes in place to ensure that any data breaches are detected quickly, and reported to management to ensure it is investigated and corrected in a timely manner.

If you are not happy to have for us to retain and use any information about you or your company outlined in this document you must inform RJC Lowloaders Ltd in writing immediately. This can be done via e-mail to info@rjclowloaders.co.uk

Ethical and Fair-Trading Policy

This policy is to be used in conjunction with the RJC Modern Slavery and Human Trafficking Policy,

and the Anti Bribery and Corruption Policy.

At RJC Lowloaders Ltd we are committed to conducting our business in full compliance with all

applicable legal and regulatory requirements, as well as observing the highest ethical

standards. Materials are only to be purchased from suppliers on our approved supplier list.

RJC Lowloaders Ltd never knowingly trades with organizations that operate unethical practices.

Our commitment to sustainability helps us to decrease our environmental impact across the entire

company. We incorporate environmental considerations in a variety of areas, from transportation, to

procurement of new equipment.